Managing Director, Ian Bradbeer explains how Badgemaster has become a market leader, with an enviable client list of blue-chip brands operating in the service, retail, hospitality and healthcare industries, thanks in part to the Mimaki UJF MkII.
Badgemaster offers a unique service to companies thanks to its vision and commitment to quality and innovation. Formed in 1992, Badgemaster now employs over 100 people and turns over R92 million, manufacturing the name badges that are sported by millions of staff at tens of thousands of companies around the world.
With customers in practically every business sector, Badgemaster is widely regarded as the market leader, with an enviable client list of blue-chip brands operating in the service, retail, hospitality and healthcare industries. A full gamut of production processes spans its premises; with screen printing, hot foiling, laser engraving, routing, resin doming and digital printing forming an unparalleled array of capabilities as the company enjoys a sustained period of growth.
Traditional screen printing and laser engraving continue to be key strategic disciplines. In recent years, Badgemaster has transitioned to take advantage of the latest digital technology and a suite of Mimaki printers sits at the heart of its production. “One of Badgemaster’s great strengths is our ability to combine printing and manufacturing techniques to provide the best product for the customer’s needs,” says the company’s Managing Director, Ian Bradbeer. “The ongoing investment in technology puts us at the forefront of the industry and the quality of our badges speaks for itself.”
“Our continued investment in Mimaki flatbed LED UV printers has brought new techniques and capacity to the business,” he continues. “We typically offer a 3-5 day turnaround time for existing clients and this ensures we deliver.”
A significant recent project involved supplying John Lewis & Partners and Waitrose & Partners with around 85,000 badges that were incorporated into their widely publicised rebrand. “The importance of the new identity was significant and Badgemaster was involved at every stage; from design consultation through to rollout, in order to ensure the client got what they required,” recalls Bradbeer. “With the reinvention of the two brands, it was crucial to ensure that the public perception was correct from the outset.”
Senior Sales Account Manager, Claire Geere takes up the story; “We met with the client on a number of occasions, providing concepts for their marketing team, sampling materials, print techniques and colour options.” Badgemaster’s in-house design studio is the starting point for most projects, with the team of four designers using their experience and understanding of the variety of manufacturing techniques to ensure clients’ work is created appropriately. “We were able to rapidly prototype a range of concepts for John Lewis and Waitrose using the Mimaki flatbed printers, assisting the design signoff and approval process,” she concludes.
The addition of two new Mimaki UJF MkII printers that coincided with the John Lewis and Waitrose job gave much needed capacity to the business. “We were astute enough at the time to make the investment,” says Scott Warren, Badgemaster’s Manufacturing Manager. “The new Mimaki printers almost trebled the throughput we could achieve, with their latest generation print heads, larger bed size and ‘logical seek’ function that reduces the time the head carriage takes to move between print areas.”
Headline jobs such as the one for John Lewis / Waitrose are not the only throughput at Badgemaster; the company’s recently introduced online ‘Badge Designer’ tool caters for customers who require much smaller runs, even catering for one-off designs. “Customers can upload artwork and design their own badge in a matter of minutes,” describes Bradbeer. “This then sends production-ready files to the studio prior to printing – it’s added a new dimension to the business and fits perfectly with our digital workflow.”
Bradbeer is keen to stress that in spite of the growth in web-to-print work, Badgemaster is far from being purely an online business. “We’ve introduced this facility to continue our support for customers who require very short runs, but at any stage, we’re just a phone call away if they need assistance setting up artwork or determining the most appropriate material or effect.”